Survey Results
 
 
       

Survey BB-67 :
The December survey seeks your views on union recognition, new product development and marketing.


Question NumberQuestion
Q1Do you have union recognition in your business?
Q2The TUC are pressing for union recognition to be required in firms with less than 22 employees. Would you support such a measure?
Q3In your experience, can workers who have been badly treated by a small firm get appropriate recompense in the absence of a trades union?
Q4To what extent do you actively seek opportunities for the development of new products/services?
Q5In your experience, would the main motive for developing new products/services be driven by:-
Q6Over the last year, approximately what proportion of your costs refer to marketing activities?
Q7For your business, which of the following would represent the most effective form of marketing?
Q8To what extent is your business constrained by skill shortages?
Q9To what extent is your business constrained by a lack of finance?
Q10To what extent is your business constrained by low market demand?
Q11Over the last 3 months, has your business:-
Q12Over the next 3 months, do you expect your business to:

(1) Do you have union recognition in your business?
ResponseTotal answers: 163
%
1. Yes12.3%
2. No87.7%

(2) The TUC are pressing for union recognition to be required in firms with less than 22 employees. Would you support such a measure?
ResponseTotal answers: 163
%
1. Strongly support 2.5%
2. Support 4.9%
3. No strong view 28.8%
4. Resist19.6%
5. Strongly resist44.2%

(3) In your experience, can workers who have been badly treated by a small firm get appropriate recompense in the absence of a trades union?
ResponseTotal answers: 163
%
1. Yes62%
2. No7.4%
3. Don't know30.7%

(4) To what extent do you actively seek opportunities for the development of new products/services?
ResponseTotal answers: 163
%
1. highly46.6%
229.4%
316.6%
44.3%
5. not at all3.1%

(5) In your experience, would the main motive for developing new products/services be driven by:-
ResponseTotal answers: 163
%
1. Customer requirements/requests 39.9%
2. Competitor activity 1.8%
3. In response to observed opportunities 54.6%
4. In response to business advice 0.6%
5. Not applicable3.1%

(6) Over the last year, approximately what proportion of your costs refer to marketing activities?
ResponseTotal answers: 163
%
1. Less than 10% 59.5%
2. 10% to 20% 27.6%
3. 21% to 30% 8%
4. 31% to 50% 3.1%
5. Over 50%1.8%

(7) For your business, which of the following would represent the most effective form of marketing?
ResponseTotal answers: 163
%
1. Direct (non electronic) advertising (radio, TV, newspapers, billboards) 12.3%
2. Web based and email marketing 8.6%
3. Word of mouth 61.3%
4. Cold calling 9.8%
5. Other8%

(8) To what extent is your business constrained by skill shortages?
ResponseTotal answers: 163
%
1 Highly6.7%
230.1%
327%
416.6%
5 Not at all19.6%

(9) To what extent is your business constrained by a lack of finance?
ResponseTotal answers: 163
%
1 Highly10.4%
228.2%
320.9%
422.7%
5 Not at all17.8%

(10) To what extent is your business constrained by low market demand?
ResponseTotal answers: 163
%
1 Highly13.5%
222.1%
327%
427%
5 Not at all10.4%

(11) Over the last 3 months, has your business:-
ResponseTotal answers: 163
%
Expanded significantly (more than 10%)12.9%
Expanded somewhat (between 5% to 10%)35%
Remained static37.4%
Declined somewhat (between 5% to 10%)11.7%
Declined significantly (more than 10%)3.1%

(12) Over the next 3 months, do you expect your business to:
ResponseTotal answers: 163
%
Expand significantly (more than 10%)18.4%
Expand somewhat (between 5% to 10%)45.4%
Remain static28.2%
Decline somewhat (between 5% to 10%)5.5%
Decline significantly (more than 10%)2.5%