Survey Results
 
 
       

Survey BB-59 :
The April survey seeks your views on the budget, credit arrangements, Internet use, seeking advice, the minimum wage, dialogue with staff, the Iraqi war and business expectations, expenditure cuts, Employment Tribunals and business information websites.


Question NumberQuestion
Q1After all the dust has settled, and the debate subsides, what do you think the real overall impact of the Budget will be on your business?
Q2Compared to credit arrangements given by your suppliers, to what extent are your credit terms to your customers more generous?
Q3How often do you use the Internet (excluding email and this survey!) for business related purposes?
Q4To whom do you most naturally turn for advice when trading conditions suddenly become more uncertain?
Q5To what extent will the changes in the minimum wage impact upon your business?
Q6Do you regard externally provided business advice as a measure of last resort (firefighting) or a regular and useful addition to your own thinking?
Q7In your view, which of the following has proved most useful to establish a meaningful dialogue with staff?
Q8Which of the following do you use to encourage staff to make suggestions on how efficiency might be improved?
Q9In the light of recent developments in the war with Iraq, how do you anticipate business expectations to change?
Q10Given financial pressures, which area of expenditure would you look to first for savings?
Q11Over the last 3 years, approximately how many times have you been involved in Employment Tribunals?
Q12How often do you use business information websites to keep up to date

(1) After all the dust has settled, and the debate subsides, what do you think the real overall impact of the Budget will be on your business?
ResponseTotal answers: 174
%
1. Significantly positive 0.0%
2. Positive4%
3. Neutral51.7%
4. Negative42.5%
5. Significantly negative1.7%

(2) Compared to credit arrangements given by your suppliers, to what extent are your credit terms to your customers more generous?
ResponseTotal answers: 174
%
1. Much more generous5.2%
2. More generous29.3%
3. The same39.1%
4. Less generous16.1%
5. Much less generous3.4%
6. Not applicable6.9%

(3) How often do you use the Internet (excluding email and this survey!) for business related purposes?
ResponseTotal answers: 174
%
1. Daily69%
2. Weekly20.7%
4. Monthly6.3%
5. Quarterly1.7%
6. Not at all2.3%

(4) To whom do you most naturally turn for advice when trading conditions suddenly become more uncertain?
ResponseTotal answers: 174
%
1. Accountant9.8%
2. Bank Manager4%
3. A professional Business Adviser9.8%
4. Business colleagues within the firm26.4%
5. Business colleagues outside the firm22.4%
6. Family and friends3.4%
7. Trade association or other representative organisation6.3%
8. Nobody in particular17.8%

(5) To what extent will the changes in the minimum wage impact upon your business?
ResponseTotal answers: 174
%
1. Highly 2.9%
2.10.9%
3.15.5%
4.13.8%
5. Not at all56.9%

(6) Do you regard externally provided business advice as a measure of last resort (firefighting) or a regular and useful addition to your own thinking?
ResponseTotal answers: 174
%
1. As a measure of last resort10.3%
2.11.5%
3.19.5%
4.14.4%
5. As a regular addition to my own thinking37.9%
6. Not applicable6.3%

(7) In your view, which of the following has proved most useful to establish a meaningful dialogue with staff?
ResponseTotal answers: 174
%
1. Regular Meetings/briefings56.9%
2. Occasional meetings/briefings18.4%
3. Newsletter0.6%
4. Email4%
5. Training sessions2.9%
6. Not applicable17.2%

(8) Which of the following do you use to encourage staff to make suggestions on how efficiency might be improved?
ResponseTotal answers: 174
%
1. Meetings19%
2. Open door policy44.8%
3. Suggestion box4%
4. Impromptu meetings/discussions16.1%
5. None of these2.9%
6. Not applicable13.2%

(9) In the light of recent developments in the war with Iraq, how do you anticipate business expectations to change?
ResponseTotal answers: 174
%
1. Much more optimistic1.1%
2. More optimistic 33.3%
3. Unchanged49.4%
4. More pessimistic 14.4%
5. Much more pessimistic 1.7%

(10) Given financial pressures, which area of expenditure would you look to first for savings?
ResponseTotal answers: 174
%
1. Marketing18.4%
2. Training9.2%
3. Investment in plant and equipment36.8%
4. Wages/salaries25.3%
5. Other10.3%

(11) Over the last 3 years, approximately how many times have you been involved in Employment Tribunals?
ResponseTotal answers: 174
%
1. None74.7%
2. Once14.4%
3. Twice0.6%
4. Three times 0.0%
5. More than three times0.6%
6. Not applicable9.8%

(12) How often do you use business information websites to keep up to date
ResponseTotal answers: 174
%
1. Daily21.3%
2. Weekly33.9%
3. Monthly19%
4. Quarterly8%
5. Not at all17.8%